Kaizen

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Continuous improvement (aka kaizen) is one of Splento’s Core Values.

We had it from Day 1 and no matter what the future holds, we’ll never give it up.

In order to delight our customers and deliver the best possible service, we have to work hard on improving all our processes and continue developing as a team and individuals.  

There are dozens of skills that I can personally be honing in 2019, but there are three essential skills I earmarked for improvement next year, which are:

(1) Understand VCs better;

(2) Improve regularity and quality of my communications with Splento stakeholders;

(3) Use Splento Board more effectively.

Now in more detail.

(1) Understand VCs better

We are building the largest visual content on-demand platform in the world. We are planning to achieve it in the next 5-10 years (not 30-50 years) and without VC funding it won’t be possible.

We’ve made a conscious decision to use rocket-fuel (VC money) to power Spaceship “Splento”, so I need to understand what makes VCs tick.

(2) Improve regularity and quality of my communications with Splento stakeholders

As our organization grows, our stakeholders know less and less about what’s going on at Camp Splento. We don’t have a PR & Comms department yet, which means it is my primary duty to keep all stakeholders updated.

(3) Use Splento Board more effectively

A Board of Directors is an essential element of a successful organization, however most startup founders (myself included) don’t have much experience of running Boards (or even being part of well-functioning Boards). I will work on that.

There are several ways I can improve at these noble endeavours.

(A) Reading. I’ll continue reading 2-4 books a month aimed specifically at these topics.

ASK: If you come across any must-reads (be it books or updates/posts by other CEOs) for each subject mentioned above, please do forward them to me.

(B) Writing. I’ll continue writing about my learnings and sharing them with you.  

ASK: Please do continue holding me accountable by reading my blog.

(C) Teaching. The best way to remember something is to teach someone what you’ve learned. I’ll continue educating my team, however if you know of any startup founder who has the foresight to learn from mistakes of others, feel free to introduce us. I’m always happy to share my experiences of what not to do.

ASK: If you hear of any events or conferences where my knowledge and expertise could be useful – give me a shout. I’d be delighted to attend and say what not to do 😉

(D) Practicing. Deliberate practice makes perfect.

ASK: If you know any VCs who need to know what’s happening in the world of visual content and how they and their companies can standout and win – please introduce us. They’ll see the world of visual content from a different perspective and I’ll get to practice my pitching skills.

(E) Getting a mentor. Getting a mentor. Finding a great mentor is a wonderful shortcut to improving your skills in a specific area of expertise. I have several amazing mentors:

– Rob for all things Board related;

– Lorenzo for all things HR and team culture;

– Ashley for Marketing and Growth.

Guys, I can’t thank you enough!

ASK: I’d love to find someone who has raised shed loads of money from VCs and could help me master this skill, so if you know any CEOs who are exceptional at raising capital – please introduce me.

by Roman Grigoriev